Tessuti

I have had the worst shopping experience ever at Tessuti Trafford centre. I received a pair of boots for Christmas which were the wrong size. After taking the boots back for a smaller size I was told that was the last pair and I couldn't have a refund or a credit note. Since they were in the sale i had to exchange them for something else that day as the 7 days return policy had expired. I was forced to exchange the boots for something i wouldn't have normally purchased. Whilst i was in the store a couple came in and walked back out. The ladies exact words were "What a load of rubbish!" I wish i could have walked out too but I was stuck with a pair of boots that didn't fit so had to select an alternative from a shop full of appalling clothing. The returns policy is ridiculous so please be warned.

Anyway, I thought I would share my experience with family and friends and was shocked to hear my sister had also had a bad experience at Tessuti and stopped shopping there. She was disgusted with the comments of the manager. He said to her if anyone comes into the store and asks to look at an item of clothing he refuses if the customer is not dressed in expensive designer labelled clothing and would refuse to serve anyone he deemed to be dressed in cheap clothing!! She was disgusted by his comments, walked out of the shop and not been back since.

After my recent experience I would like to warn customers of the stinking attitude of the manager. I don't normally write reviews but I just don't want anyone else to have the same experience as I have.