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The Trend Boutique

The Trend Boutique
1.57
1.57 stars based on 7 reviews Womenswear Usa

About The Trend Boutique

They don't just sell trends, they sell the trends you want to wear. They feature a tightly edited selection from today's best designers who have a keen sense of fabrication, craftsmanship and fit that work for everyone...period. They don't stock one-hit wonders, but instead they scope out those items with longevity and versatility, those that work now and will for years to come.

They know online shopping can be a hard go at times and they have made every effort to make it enjoyable, but most of all, easy. In addition to including detailed fit information, they are always on hand to assist you with styling or sizing issues, because online shopping need not be impersonal or difficult.

Brands Available at The Trend Boutique

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Cara 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

Worst Customer Service. I ordered a maxi dress from them that didn't come as pictured (so basically false advertising) and they wouldn't take it back because I used a coupon code....regardless of the code, the product is NOT AS PICTURED! I also want to mention that the tag that states this must be attached to merchandise in order to return was not attached to the dress when I got it; it was sitting at the bottom of the bag.

Reviewed 3rd Oct 2012 by Cara

Pvelasco 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

The WORST customer service ever!! I usually do not have time to write any reviews, but because I've never been so unsatisfied with an online store and their bad service. I called within 30 minutes after placing my order to cancel and was unable to cancel the order. I asked her to do me a favor to cancel the order and she said they're not allowed to cancel orders, it was store policy. What effen policy?!! There was nothing about cancellation orders on their policy! DO NOT WASTE YOU TIME WITH THIS ONLINE BOUTIQUE.

Reviewed 1st May 2012 by Pvelasco

SAMMI !!! 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

5

I ordered the Koolaburra fringe sandals from The Tren Boutique, I even got a 10% off code. The sandals fit great are perfect and adorable. The shipping was incredibly fast, and got her within 4 days of me shipping and I live nowhere near Cali. Hoping to place another order for a black pair of the same sandals !!! Thanks again.

Reviewed 16th Mar 2012 by SAMMI !!!
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Cara 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

Worst Customer Service. I ordered a maxi dress from them that didn't come as pictured (so basically false advertising) and they wouldn't take it back because I used a coupon code....regardless of the code, the product is NOT AS PICTURED! I also want to mention that the tag that states this must be attached to merchandise in order to return was not attached to the dress when I got it; it was sitting at the bottom of the bag.

Reviewed 3rd Oct 2012 by Cara

Pvelasco 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

The WORST customer service ever!! I usually do not have time to write any reviews, but because I've never been so unsatisfied with an online store and their bad service. I called within 30 minutes after placing my order to cancel and was unable to cancel the order. I asked her to do me a favor to cancel the order and she said they're not allowed to cancel orders, it was store policy. What effen policy?!! There was nothing about cancellation orders on their policy! DO NOT WASTE YOU TIME WITH THIS ONLINE BOUTIQUE.

Reviewed 1st May 2012 by Pvelasco

SAMMI !!! 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

5

I ordered the Koolaburra fringe sandals from The Tren Boutique, I even got a 10% off code. The sandals fit great are perfect and adorable. The shipping was incredibly fast, and got her within 4 days of me shipping and I live nowhere near Cali. Hoping to place another order for a black pair of the same sandals !!! Thanks again.

Reviewed 16th Mar 2012 by SAMMI !!!

Patricia Grieve 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

Received an item that I could see through the plastic bag was damaged. Called, and was told to send an email to returns@shopthetrend.com. I did, and my emails were refused by the website for 2 days. So, I called back, and was told by a second rep that 'she'd seen the scarf I was talking about and it was SUPPOSED to look damaged'. STAY AWAY. These items can be purchased at other websites.

Reviewed 10th Jan 2012 by Patricia Grieve

GiGi 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

Stay away is right!!!!! Manager is down right rude, lied and gave me a very hard time with a return. They said they never got back the item, meanwhile I told them I had verification that they did. After, many rude emails back and forth, I finally got my money refunded but this took about 2months. The woman I dealt with was defensive when I suggested they take a look at their refund process. She seemed very unreasonable and unstable in her email responses.

Reviewed 29th Dec 2011 by GiGi

Katherine 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

The Trend Boutique is by far one of the WORST online retailers going. I don't know where this company is run, but their staff are collectively the most unprofessional and unhelpful people I've come a crossed. I really wanted a pair of sunglasses for a party, so I ordered them in February and paid $20 for 3 day shipping. By April I realized that the sunglasses were not arriving and therefore contacted them. I was reassured that I ordered a Pre-Order item (which isn't true) and that they'd be there in Mid-May. At that point I asked to cancel the order via email and telephone. Both of my inquiries were never returned. Obviously they purposely chose not to return my call because on Jun 1st the sunglasses arrived. I was so livid that I contacted them a fourth time. I was then told that I can't cancel a pre-order item because they were "specially ordered for me". Which translates to they never had the sunglasses in their inventory and could have easily cancelled it if they weren't so greedy! I'm sorry, how can I not cancel a order than hasn't even been delivered? The staff were extremely rude and indifferent to my problem. I don't know how they can run a business knowing that they SELECTIVELY return calls to their "valued customers". I'm never ordering from them again. BEWARE of low key companies like this. I'm only ordering from larger retailers like Macy's or Bloomingdales.

Reviewed 8th Jun 2011 by Katherine

YCaraballo 0 Reviews
0 Helpful votes

"The Trend Boutique Review"

1

Ladies stay away from this online store. They DEFRAUDED me as customers who trusted there so and so called "company ethics". Here is my story. I purchased The Boulee Ciara Dress in Black. I received the dress and to my surprise the dress was poorly made, cheap looking, so I next day mailed back to the "boutique". I did not try the dress neither I remove the tags. The store policy under there Return Process indicates: Please note that we are not responsible for items shipped back to us should they be lost or damaged during transit and as such we urge you to insure your item as this will provide you with recourse with the shipping company. Items must not have been worn, altered or washed and must be devoid of sweat, makeup, marks, hair, animal hair, febreeze, odors or perfume. They will be refused and sent back. Please do not send back items with any animal hair, as they will be discarded immediately and will not be processed. Tags cannot be taken off or secured or pinned back on, they must be present on the item as they were sent out. Items must be returned with all original vendor packaging in the condition you received it as they are considered part of the product. Items which do not meet these requirements will not be accepted. Shipping and handling charges are non-refundable. Like I mention before I mailed the merchandise the day after I received it the same way it was given to me... it was not until almost two weeks and because I submited a dispute trough PayPal requesting reimbursement that I receive a note from the "boutique" staff telling me the request was denied because I did not follow the return process policy. The "boutique" claims the dress had white marks all over... I did not even try the dress. They also said the dress tags were not attached... that’s also falsification because I mailed the dress exactly like it was received. This store is nothing but a scam.. Is not real boutique.... so ladies if you purchase anything from this "ONLINE BOUTIQUE" know that you will NOT be able to returned, they will find a reason not to give you your money back. SO STAY AWAY…..

Reviewed 23rd Mar 2011 by YCaraballo

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