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Triads
Rated 2.3 out of 5
2.3 out of 5 stars (based on 3 reviews)
United Kingdom Menswear & Womenswear
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About Triads

The Triads concept was born in 1988 at 274 Linthorpe Road in Middlesbrough. The store rapidly gained a reputation for quirky, cutting edge fashion offering a fresh alternative to an increasingly demanding public. The decision was then made to re-locate the company to larger, more central premises at 54-56 Albert Road, Middlesbrough. The new store featured collections from Stone Island, Vivienne Westwood, Paul Smith and Stussy amongst others.

This flagship store remains open today, offering a more lifestyle-influenced fusion of contemporary, directional clothing. In 2002, Triads unveiled plans for an ambitious, multi-million pound development on Linthorpe Road, which would see the opening of a brand new, state of the art store which would house the luxury mainline collections with the ladies wear being located on the first floor. The project was completed in the summer 2003 season and featured ready-to-wear collections from Prada, Gucci, Dolce Gabbana, Fendi and Vivienne Westwood.

Triads have managed to remain at the forefront of cutting edge fashion whilst retaining its cultured, somewhat uber-cool status. In September 2005 Triads website was recognised and awarded from the DTI One North East and BT sponsored e-commerce awards 2005 with winning best sales and marketing online and runner up with best customer care online.

Brands Available at Triads

Latest Triads Reviews

Simply atrocious customer service from triads

Rated 1 out of 5
27 September 2017

So i bought a sweater from triads, they took the money from my account and the usual confirmation of purchase email. Then nothing, a few days go by then i receive a email saying my order has been cancelled. No explanation and they wont follow up on my emails. First and last time I use this company piss poor customer service/satisfaction

Anonymous

Read Carefully and PLEASE AVOID!!

Rated 1 out of 5
17 March 2014

Hi All,

This is a very frustrating issue that happened to me i June 2013. Since then the issue is not solved as triads doesn’t even answer my calls or emails.

On the 07 March 2013 I order a Gitman Vintage Pin Up Print Shirt in white under Order Confirmation #66107 and for a total amount of 182.43 €.

This shirt was supposed to be delivered at my work place a few days later and sent with Royal Mail.

I sent my first email 2 days later as triads forgot to send me my tracking number. Daniel Eaton answered pretty fast forwarding me the Royal Mail tracking number (RQ448233606GB).

Royal Mail announced that the shirt has been delivered on 16/16/2013. Since then I am still waiting for it. After numerous amount of emails and exchange with customer service or even one of the company boss Collin Donaldson nothing has been done. They asked me to contact by myself Royal Mail to try to investigate further and royal mail told me that it was the hob of the company.

I have attempted everything, but nobody took my case seriously. The only answer I had was when I was saying I would write negative reviews, things moved. My last exchange was on 24 january, as collin told me that everything should be solved if I fill a form but he asked me to get this form by myself by contacting royal mail. This was my answer:

————————————————

Hi Daniel,

I just had Royal Mail on the phone. No notes are left regarding this form under my tracking number. Seems that you have used the Business Team of Royal Mail and logged under another reference number.

For Royal Mail its the responsability of the sender to ask Royal Mail to send this form to the customer,.

Seems a neverending story . Could you please confirm and do it for me?

My new adress:

Nicolas Rossi

42 Carrer carme, pral1

08001 Barcelona

SPAIN

Regards,

Nicolas

————————————————-

Since this last email, not even a answer or anything sent. I live in Spain and I have no way to get my money back exept writing this story. I have accumulated more than 200 emails that you can ask me if you want to see what really happened. If you have any advise for me, please tell me. Im desperate with a 180 euros lost,

Hope this story will help

Regards,

Nicolas

Anonymous

Triads Review

Rated 5 out of 5
15 October 2011

I was looking everywhere for a place with the adidas luke skywalker both shoes. I stumbled upon triads.co.uk and they had some for $8 less than retail.

I got really excited but their website didn’t have a verisign anywhere so i definitely hesitated to buy. After I finally did It came in exactly seven days just like it said. I was definitely very sad to see the way they packaged my limited edition collectable shoes. They cut part of the box and bent it into a smaller box. This would have definitely made me very mad if I was’t going to were them. I guess that’s why it was so cheap. So overall very good website. It has a lot of good deals. The only problem is security and shipping.

Ian

Triads Reviews from our community

2.3
Rated 2.3 out of 5
2.3 out of 5 stars (based on 3 reviews)
Excellent33%
Very good0%
Average0%
Poor0%
Terrible67%

Simply atrocious customer service from triads

Rated 1 out of 5
27 September 2017

So i bought a sweater from triads, they took the money from my account and the usual confirmation of purchase email. Then nothing, a few days go by then i receive a email saying my order has been cancelled. No explanation and they wont follow up on my emails. First and last time I use this company piss poor customer service/satisfaction

Anonymous

Read Carefully and PLEASE AVOID!!

Rated 1 out of 5
17 March 2014

Hi All,

This is a very frustrating issue that happened to me i June 2013. Since then the issue is not solved as triads doesn’t even answer my calls or emails.

On the 07 March 2013 I order a Gitman Vintage Pin Up Print Shirt in white under Order Confirmation #66107 and for a total amount of 182.43 €.

This shirt was supposed to be delivered at my work place a few days later and sent with Royal Mail.

I sent my first email 2 days later as triads forgot to send me my tracking number. Daniel Eaton answered pretty fast forwarding me the Royal Mail tracking number (RQ448233606GB).

Royal Mail announced that the shirt has been delivered on 16/16/2013. Since then I am still waiting for it. After numerous amount of emails and exchange with customer service or even one of the company boss Collin Donaldson nothing has been done. They asked me to contact by myself Royal Mail to try to investigate further and royal mail told me that it was the hob of the company.

I have attempted everything, but nobody took my case seriously. The only answer I had was when I was saying I would write negative reviews, things moved. My last exchange was on 24 january, as collin told me that everything should be solved if I fill a form but he asked me to get this form by myself by contacting royal mail. This was my answer:

————————————————

Hi Daniel,

I just had Royal Mail on the phone. No notes are left regarding this form under my tracking number. Seems that you have used the Business Team of Royal Mail and logged under another reference number.

For Royal Mail its the responsability of the sender to ask Royal Mail to send this form to the customer,.

Seems a neverending story . Could you please confirm and do it for me?

My new adress:

Nicolas Rossi

42 Carrer carme, pral1

08001 Barcelona

SPAIN

Regards,

Nicolas

————————————————-

Since this last email, not even a answer or anything sent. I live in Spain and I have no way to get my money back exept writing this story. I have accumulated more than 200 emails that you can ask me if you want to see what really happened. If you have any advise for me, please tell me. Im desperate with a 180 euros lost,

Hope this story will help

Regards,

Nicolas

Anonymous

Triads Review

Rated 5 out of 5
15 October 2011

I was looking everywhere for a place with the adidas luke skywalker both shoes. I stumbled upon triads.co.uk and they had some for $8 less than retail.

I got really excited but their website didn’t have a verisign anywhere so i definitely hesitated to buy. After I finally did It came in exactly seven days just like it said. I was definitely very sad to see the way they packaged my limited edition collectable shoes. They cut part of the box and bent it into a smaller box. This would have definitely made me very mad if I was’t going to were them. I guess that’s why it was so cheap. So overall very good website. It has a lot of good deals. The only problem is security and shipping.

Ian

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