Browns

great products, costumer service, and fast shipping

I often bought here

but to the first problem

I was left alone at my fate

let me tell

they sent me wrong item and I read that the policy only been 48 h you can not change the article(

someone else took the package for me)

the joke is that I can not even buy back the correct item because no longer in sale but at full price

I buy something at a price and for their fault I can not have this thing at that price even though I was willing to keep even the wrong color

but the thing I’m most disappointed is the consideration and the responses I received to my emails at times I wondered if I answer a human or a robot .

in short the person counts 0

PS: and think that long ago in England they thought otherwise:

“The customer is always right” is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge,

PPS:

excuse me and my bad English but

I wanted to leave my opinion because

I took it badly